Our work is always guided by the Watchmaker's Code of Ethics:
I will not knowingly mislead, deceive or defraud my customers in any way.
I will not advertise products or services in any manner that is untruthful or misleading.
I will not knowingly represent a timepiece to have been overhauled unless it has been properly cleaned and regulated.
I will not knowingly represent to my customers that certain parts are required for a timepiece which are actually unnecessary in the repair to be performed.
I agree that it is unethical to perform any unworkmanlike or unskilled timepiece repairs.
I agree to conduct my business in such a manner as will reflect credit to myself, my fellow professionals, and the entire horological industry.